ShopMonster is a leading UK provider of social media management services tailored to meet the needs of WooCommerce store owners. We manage your social media channels for you, giving you more time to get on with running your business.
Spread The Word!
Managing your social media channels is a crucial part of running and growing your business. Customers now expect to be able to communicate with you directly via Facebook messaging or Twitter. Having these extra channels of communication open and monitored allows customers (and potential customers) to ask questions, provide feedback, seek support.
It also allows you to engage directly with customers by responding promptly to messages and enquiries whilst promoting your product or service. This type of ‘quick response’ says a lot about your business and its commitment to customer service.
It also makes it more likely that customers who engage with you via social media will follow, like and share your content with friends and family – increasing your potential reach.
Used well, social media is a very powerful marketing tool.
But it takes time!
And there’s the problem. Time spent dealing with social media is time not spent on the more pressing aspects of running your business.
That’s why Facebook and Twitter accounts are started with the best of intentions and then become dormant. We know we should be using them but, somehow, we never quite find the time.
Introducing Social Media Management from ShopMonster
For our clients on our Maintain Plus Plan, we offer social media management as an add-on service.
We’ll engage with your audience and post content to Twitter, Facebook, Pinterest, Google+, LinkedIn on a daily basis.
As part of this service we’ll also:
- field questions/enquiries/messages and either answer them or pass them on to the correct team-member
- follow-back relevant customer accounts to build engagement and increase ‘reach’
Provision of service
We provide social media management as an add-on service for customers signed up to our popular Maintain Plus Plan. This is by far the best solution for WooCommerce store owners.
You will have no third parties to deal with. We will provide briefing and all social media activity will be co-ordinated and relevant to our overall strategy for growing your business.
How much does the Social Media Management Add-On cost?
The fee will be £225 per month in addition to your existing ShopMonster monthly account. Because it’s a separate monthly add-on service it can be terminated at any time with no impact to your existing Maintain Plus Plan website plan.
Introducing the ShopMonster Maintain Plus Plan
At ShopMonster, we know how important reliable WooCommerce support and maintenance is. There are lots of companies out there who will offer you help with WordPress but not all of them will provide help with WooCommerce.
Because all great journeys start with a first step. Here’s what we’ll do for you every single month:
- Full website audit (month 1)
- All WordPress core updates
- All WooCommerce updates
- All plugin updates
- Security checks
- Uptime monitoring
- Daily offsite backups
- Google Analytics for eCommerce
- Unlimited support tickets *
- Detailed monthly care report | see an example
All for just £275 / mth
No fixed contract. Cancel anytime. Annual plan available on request.
* Please see our support ticket policy.
the ShopMonster mantra: performance and peace-of-mind preserves store owner sanity